{"id":496,"date":"2025-10-01T16:01:38","date_gmt":"2025-10-01T16:01:38","guid":{"rendered":"https:\/\/www.essencehub.art\/?page_id=496"},"modified":"2026-07-26T00:25:52","modified_gmt":"2026-07-26T00:25:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.essencehub.art\/?page_id=496","title":{"rendered":"FAQ"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What payment methods do you accept? Visa, Mastercard, PayPal, and Direct Bank Transfer.<\/li>\n\n\n\n<li>Do you ship internationally? Yes, worldwide shipping is available.<\/li>\n\n\n\n<li>How can I track my order? You\u2019ll receive a tracking link via email once your order has shipped.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Mug Care &amp; Safety<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Essential FAQs for Polymer Clay Mugs<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Can these mugs be heated in the microwave?<\/strong>\n<ul class=\"wp-block-list\">\n<li><em>Answer:<\/em> <strong>No, these mugs are NOT microwave-safe.<\/strong> The intense electromagnetic waves of a microwave can soften the polymer clay artwork, weaken the adhesive holding it to the mug, or damage the piece. Always heat your water or milk in a separate container before pouring it into your art mug.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Are the mugs dishwasher safe?<\/strong>\n<ul class=\"wp-block-list\">\n<li><em>Answer:<\/em> <strong>No, please do not put them in the dishwasher.<\/strong> The intense heat, harsh detergents, and high water pressure will ruin the delicate clay details and dissolve the bond over time. <strong>Hand wash only<\/strong> using cool or lukewarm water, a mild dish soap, and a soft sponge. Avoid soaking the mug in water. <\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Can I pour hot boiling water directly into the mug?<\/strong>\n<ul class=\"wp-block-list\">\n<li><em>Answer:<\/em> Yes, the interior of the mug is normal food-safe ceramic and handles hot liquids like tea and coffee beautifully! However, avoid pouring boiling water directly onto the exterior polymer clay artwork, as extreme thermal changes can stress the bond over time. <\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Is the polymer clay safe for drinking?<\/strong><em>Answer:<\/em> Yes, because the artwork is sculpted exclusively on the <strong>outside<\/strong> of the mug. Your lips and beverages only come into contact with the premium, food-safe ceramic interior and rim. <\/li>\n\n\n\n<li><strong>How should I care for the 3D details so they don&#8217;t break?<\/strong><em>Answer:<\/em> Treat your mug like a functional piece of art! Avoid knocking the 3D details against hard surfaces, do not use abrasive scrubbing brushes on the artwork, and gently pat the exterior dry with a soft towel after washing.<br><br><br><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Mug Care &amp; Safety Essential FAQs for Polymer Clay Mugs<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-496","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.essencehub.art\/index.php?rest_route=\/wp\/v2\/pages\/496","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.essencehub.art\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.essencehub.art\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.essencehub.art\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.essencehub.art\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=496"}],"version-history":[{"count":3,"href":"https:\/\/www.essencehub.art\/index.php?rest_route=\/wp\/v2\/pages\/496\/revisions"}],"predecessor-version":[{"id":621,"href":"https:\/\/www.essencehub.art\/index.php?rest_route=\/wp\/v2\/pages\/496\/revisions\/621"}],"wp:attachment":[{"href":"https:\/\/www.essencehub.art\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=496"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}